Top 5 characteristics of a user-friendly website


Top 5 characteristics of a user-friendly website

Does your website encourage visitors to linger? To increase the time they spend on your site, a good design and engaging content are effective; however, these alone aren’t sufficient. Your website must fulfill the user’s requirements, providing an excellent experience and straightforward functionality.

In this blog, we will explore five essential principles of website usability and User Experience that can help make your site more user-friendly, increase the average time spent on-site, and improve the bounce rate. Additionally, we will discuss strategies for developing a website that is easy to navigate and use.


What is the meaning of Website Usability? 

Usability refers to the simplicity and convenience of using any website. It describes how effortlessly users can browse a website. Some of the basic usability tips include:

  • Easy navigation
  • Proper utilization of taglines
  • Strategic utilization of visuals
  • Clickable buttons and links, and
  • Concise and interesting content

To develop a user-friendly site, ensure that it matches the needs of your target customers or audience. Determine who your target audience is and what aims or goals they bear. Did they get everything they need after browsing your site? It’s important to understand your customer’s needs and know their behavior online to make a good website design and maintain the usability principles. 


Why is Website Usability significant?

As per a study by HubSpot, 76% of the respondents said they find ease or convenience of finding information the most significant factor in website design. If your website’s UX/UI design is complicated, visitors might find it difficult to navigate, might not find the desired link or button, or even may not be able to make any purchase. All these factors will eventually lead to users leaving your website.

So essentially, what’s a user-friendly site? Well, it’s a website that is as convenient and easy to navigate as possible. Everything on the website should be simple and transparent. 

Let’s now discuss the essential usability principles to make a user-friendly website.


Logical and Easy Navigation:

You should maintain a simple and clear navigation structure throughout the website. Good navigation focuses on intuitive and quick use, which means that visitors should be in a position to recognize as well as understand the menu structure on your website without any difficulties. The navigation menu should be easy to use, with short, concise links. You can implement a drop-down or mega menu if many links are to be used. That will help visitors navigate the website with ease and find the information they want.


Consistent Style:

It’s not possible to make a user remember your site’s structure, so it’s highly advised to make everything as per the convenience of the user. An effective UI/UX design suggests you develop a guideline for consistency of app structure or website. The style or colors should follow a common theme and be recognizable.

In addition, the principles of usability state that all web pages should have a well-balanced and structured layout. The content of your website should be distributed evenly. Longer texts should be separated with titles and paragraphs. All of this lets users navigate your website with ease, making them stay longer.


Industry-Specific Design:

Maintaining industry-specific standards during the website design process is crucial, particularly considering the sector your business serves. A website template crafted for a medical website won’t seamlessly align with the needs of a travel agency site. Adhering to industry standards ensures effective user communication and enhances website usability, catering precisely to the expectations and requirements of your target audience within your specific sector.

Nowadays, the majority of people have experience in interacting with a website. They hold certain expectations about a site’s interface that define an element’s location. If you think of changing an element’s location, that might negatively affect user experience. Hence, following the common standards and concepts is recommended while developing a user-friendly website. 


Use Visual Information:

Harnessing the rapid processing capabilities of the human brain, incorporating illustrations and images into your website design can effectively captivate users and foster a more user-friendly experience. Utilizing high-quality visuals that seamlessly integrate with your website’s layout is essential. However, it’s crucial to ensure that the selected content aligns cohesively with your site’s overall structure. Incorrect or mismatched content runs the risk of confusing users, undermining the effectiveness of your design efforts.  

Besides, illustrations are a great way to attract a user’s attention. These help to display a site’s subject and theme and enhance the site’s UI\UX design. On the other hand, trying out playful animation as well as other gimmicks may also help separate you from the herd and work in your favor.


Device compatibility:

Ensuring your website’s compatibility with a wide range of modern devices is essential for maintaining a strong web presence. Platform accessibility and independence are paramount, enabling users to access your website seamlessly from any device, regardless of the operating system they’re using. With a significant portion of users accessing websites via smartphones, developers are compelled to prioritize the creation of mobile-friendly versions of websites to enhance accessibility and user experience on smaller screens.

As per a report by Statista, the number of smartphone consumers worldwide in 2024 is likely to increase to 7.41 billion. In that case, the significance of mobile-friendly web design only rises. 


There are specific suggestions for mobile UI/UX design:

  • Try avoiding the use of large text. It’s best to break a text into tiny portions with an additional ‘Read More…’ section. 
  • Include as much line spacing as possible in order to make your text readable. As per the usability principles, the ideal font size is around 16px, while a bigger font size should be used for headings.  
  • Ensure that your site’s web forms are mobile adaptive. That will help enhance the user experience while entering data into your website. 

These tips can help deliver a mobile variant of your site that can be easily used on all smartphones and loads fast.



All the factors mentioned above in this blog will help you to develop a website design that is more user-friendly. These will make your customers feel welcomed and get them to engage more, visit the site again, and even recommend it to others in their connection. That will eventually help increase the influx of visitors and your target conversion rate too. 

Hope this information was useful for you and has convinced you to have a user-friendly website. Connect with RP UXCollab to get a fantastic and user-friendly website for your company.


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